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Customer Reviews of The Loop


Scott's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: It has been great working with The Loop Technologies

Review: We have only done a couple of jobs to date with The Loop Technologies but it is going great so far. The communication has been good and the installations were right on time. I look forward to continuing to work with Eric and the crew.

Reviewed By: Scott A.

Reviewer Location: Boise, ID

Jeff's Review

5 Star Review

Service:5 Star Rating

Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: Outstanding expertise and service!!

Review: I highly recomend The Loop Technologies for all audio/video equipment, home theater, installation and automation needs. Eric helped me to evaluate the pros and cons of each option for my home theater so that I was able to make the best decision based on quality and budget. Because I am not local installation was not an option. Eric was a tremendous resource in guiding me and helping me to set up the system myself. Outstanding service, expertise and value make The Loop Technologies an absolute must for your audio/video products and projects!

Reviewed By: Jeff K.

Reviewer Location: Sammamish, WA

Adam's Review

4 Star Review

Service: 4 Star Rating
Price for Value: 4 Star Rating
Total Experience: 5 Star Rating

Summary: Good job

Review: Eric does a good job and so does his partner.

Reviewed By: Adam E.

Reviewer Location: ID, ID

Jim's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: good service good value

Review: Personnel are friendly and competent. Prices are reasonable.

Reviewed By: Jim S.

Reviewer Location: Boise, ID

Brook's Review

4 Star Review

Service: 4 Star Rating
Price for Value: 3 Star Rating
Total Experience: 5 Star Rating

Summary: I like working with Eric. He is personable and does a good job.

Review: I wish there was a manual for the Control 4 product. It is confusing at times and I do not like that I have to call Eric for help.

Reviewed By: Brook M.

Reviewer Location: Boise, ID

Bobbie's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: Very satisfied with service

Review: Excellent communication

Reviewed By: Bobbie S.

Reviewer Location: Boise, ID

 

Stuart's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: A joy to work with

Review: This company puts customer satisfaction into everything they do. There are no hidden charges, no excuses, just straight forward answers and great results.

Reviewed By: Stuart D.

Reviewer Location: Eagle, ID

Katrina's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: Veryhappy, as usual.

Review: I just had a quick service call issue. Eric responded quickly and efficiently to my request. He always handles himself professionally and makes sure I understand the issues and the resolution thoroughly.

Reviewed By: Katrina R.

Reviewer Location: Eagle, ID

Ray's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: clear explanations, exceded expectations

Review: see above

Reviewed By: Ray W.

Reviewer Location: Boise, ID

John's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: Perfect

Review: Excellent professional work, some minor issues were resolved by Eric in a very professional manner.

Reviewed By: John M.

Reviewer Location: Boise, ID

Ben's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: Professional and polite.

Review: I had another home theater service come out to install a Control4 unit in my home, but they didn't do a good job. Eric with Home Theater & Automation came in and got everything straightened out for me. He was very professional and polite, and everything now works great.

Reviewed By: Ben D.

Reviewer Location: Kuna, ID

April's Review

4 Star Review

Service: 4 Star Rating
Price for Value: 4 Star Rating
Total Experience: 4 Star Rating

Summary: good service

Review: very friendly and made sure i was satisfied before they left

Reviewed By: April K.

Reviewer Location: Meridian, ID

 

Charlene's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: Knowledgeable and professional staff

Review: I would highly recommend using Home Theater and Automation. The technicians I worked with Eric and Shawn were efficient, organized and helpful. They did the work I asked for and cheerfully did additional items as they came up during the project. I never felt pressured to buy things I did not need. Eric remained very reachable and responsive during the project and I appreciated all their effort to complete my project before Christmas. Thanks guys you are the best.

Reviewed By: Charlene F.

Reviewer Location: Eagle, ID

Steve's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: They are professionals.

Review: I bought a house that already had some componentry but was incomplete and did not work satisfactorily. I decided to use Home Theater & Automation because they seemed to have better ideas and solutions for what I wanted to do with my home. Home Theater & Automation completed the system to make it all work together, in terms of controlling the audio/video in the entire house. They did a good job and it turned out well. They were very professional and business-like, which you do not always see in that line of work. I have already recommended them.

Reviewed By: Steve F. P.

Reviewer Location: Eagle, ID

Dr. S's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: Very pleased with quality of service and work.

Review: Home Theater & Automation has done multiple projects for me, both big and small, including home automation as well as home audio/visual. They were initially referred to me by a tech specialist. My experience with them has been excellent. Eric is very talented and puts a lot of thought into the projects that they do. He gives the client a fair estimate and reasonable expectations, and verifies that the work is done to his standards. I am very pleased with Home Theater & Automation. Eric is professional, competent, and genuine. For any job, large or small, he puts the same amount of effort in. I trust his judgment and opinion. Dr. Sharma

Reviewed By: Dr. S.

Reviewer Location: Eagle, ID

Ernie's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: new install

Review: I have had numerous audio/video/cable techs in my house and HTANDA and Eric are without a doubt the most professional I have had the experience of dealing with. They spent a week at our new house in University Place, Wa. and during that time things were done on time and under budget. I would highly recommend them!

Reviewed By: Ernie S.

Reviewer Location: University Place, WA

 

Chip's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: Great knowledge, Great service!

Review: I am the owner of Kinzler Builders & Development,Inc., and I needed some low voltage wiring done on very short notice. Home Theater & Automation came through for me. I was very pleased with the knowledge of Eric the owner and the competence of the installers. All in all working with them has been a great experience for me and my company, I will use them in the future.

Reviewed By: Chip K.

Reviewer Location: Nampa, ID

Bonnie's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: Clean, quick and smart installation, altogether brilliant!

Review: I had a very small job and Eric took it very seriously, considering aesthetics of my simple space and at the same time working toward best function. wish I had known about this service years ago. I wouldn't call anyone else now that I've had this high quality experience! thank you!

Reviewed By: Bonnie V.

Reviewer Location: Boise, ID

 

Katrina's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 4 Star Rating
Total Experience: 5 Star Rating

Summary: Knowledgable, professional and trustworthy Review:Home Theater & Automation fixed my surround sound, which was badly messed up before I hired them. They also installed a new television and added Control4 technology. I decided to use Home Theater & Automation because of my meeting with the owner, Eric Crawford. I clicked with him and felt that I could trust him. I like the Control4 technology because everything is controlled by a single platform, so it simplifies the radio and television. I only got the basic solution for now but I can add other things to it, such as temperature and lighting, and have access to everything online. I would encourage people to use Home Theater & Automation. You can shop around and compare companies, but I do not think that you will find anyone else who is as knowledgeable, professional, and trustworthy as they are. Katrina Ralston

Reviewed By: Katrina R.

Reviewer Location: Eagle, ID

Karen's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: Very knowledgable about wiring, cabling and how things work together

Review: Our house had wiring but it had not been completed. We needed someone to hook up our home theater system and intercom. When we moved here, our realtor recommended Home Theater & Automation and contacted them for us. We decided to go with her recommendation. They came and figured out where the wiring was and evaluated what needed to be done. Then they came back and gave us an estimate. They were very knowledgeable about wiring, cabling and how things work together. Some of the things in our home were not working properly so they contacted the company responsible for those products to find out why. They got the company to give us upgraded components for free so that everything worked. I would definitely recommend Home Theater & Automation. They were very industrious and worked the entire time they were here. Everything turned out well. Karen Sperry

Reviewed By: Karen S.

Reviewer Location: Star, ID

 

Adam's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 4 Star Rating
Total Experience: 5 Star Rating

Summary: Review

Review: Home Theater Automation does a great job there always on time and they do a great job when installing equipment, they clean up after them selves and are very friendly and want to make sure the customer is happy. They don't have a problem coming over the the customers house to answer questions or give advice and a estimate. I would definitely recommend them to anyone that is looking for some home theater stuff.

Reviewed By: Adam E.

Reviewer Location: Boise, ID

Larry's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: Great professionals

Review: Very professional. I would hire Eric back in a heartbeat.

Reviewed By: Larry K.

Reviewer Location: Boise, ID

 

Greg's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 4 Star Rating
Total Experience: 5 Star Rating

Summary: They responded quickly and did a good job

Review: I initially found Home Theater & Automation at a home show. I talked with them about what I wanted and hired them to do an entire family and theater room remodel. The were great -- very helpful and available on the phone throughout the process. They responded quickly and did a good job. Eric Crawford, the president of the company, is an engineer and he brings a lot of knowledge and professionalism to the business. He is very committed to and good at what he does. I was very happy with the final product and would recommend Home Theater & Automation.

Reviewed By: Greg S.

Reviewer Location: Boise, ID

Adrian's Review

5 Star Review

Service: 5 Star Rating
Price for Value: 5 Star Rating
Total Experience: 5 Star Rating

Summary: The best surround sound installation that my wife and I have experienced.

Review: The installation of my home theater system by Home Theater & Automation was completed timely, professionally and most importantly at a very fair price. The company was thorough in their explanation of the system and set up and went to great lengths to arrange the speakers for the best surround sound experience.

Reviewed By: Adrian J.

Reviewer Location: Star, ID

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4225 N. Eagle Rd. Ste 101, Boise, Idaho
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