About The Loop Boise
"At The Loop in Boise, we pride ourselves on creating clear and comprehensive A/V, home automation, and security designs while approaching projects as a team effort with our clients and the construction team."
The Loop Technologies was founded in 2005 as Home Theater and Automation. In 2011 after a year of intensive research, focus groups and customer feedback, the company name was changed to The Loop Technologies—a name that better reflects our core value of integrating many, many different audio/video systems into one.
President, Founder, CEO or if you believe his business card Decision Maker, whatever his title he still prefers Eric. After about 8 years as a degreed engineer in Seattle, he moved with his family to Idaho to start The Loop. Each and every day Eric pushes himself and every member of the team to make our client experience better today than yesterday. With a constant drive to improve all aspects of The Loop, his team knows that the one thing Eric will never tolerate from his team or vendors is mediocrity. He believes strongly in Continuous Improvement principles (read more about them here), which are ever prevalent in all areas of The Loop. Eric lives in Meridian with his wife of over 10 years and his 3 children.
With over 10 years experience in corporate Human Resources, the quickest way to write a bio on Stephanie would be a list of what she doesn’t do. Wife, mother of three, HR Manager, housekeeper, bookkeeper, keeper of secrets, and keeper of the keys (actually the office is all keyless entry, but there was a theme there). She is the friendly voice you will hear on the other end of the line. Stephanie is the office bookkeeper and HR Manager, so she handles Human Resources plus all accounts payable and receivable, and loves putting faces to the name. However, being the bookkeeper she rarely gets the opportunity, so if you ever do actually see the elusive Stephanie, count yourself lucky.
Paul is our General Manager. He comes to The Loop with more than 25 years of customer relationship management experience. Paul believes that the customer is the foundation of our business and a customer-centric approach enables us to exceed expectations and ensure their satisfaction. His experience in project management, process improvement and managing cross-functional teams provide a unique skill set needed to manage the day-to-day operations at The Loop.
Mike comes to The Loop with 15 years of managing the client experience in the automotive industry. As Sales Consultant, he takes pride in understanding, meeting and exceeding client needs and expectations, which translates to a pleasant and enjoyable experience. He has a passion for technology and is dedicated to helping clients understand how it can simplify their lives. A native Idahoan, Mike lives in Boise with his wife and two sons. His active lifestyle includes camping with his family, playing softball, volleyball, basketball and football.
Michelle comes to The Loop with over 15 years of Customer Service experience. She prides herself on doing what it takes to make customers happy and, treating them like family. As a former small business owner, her Project Management skills are an asset to The Loop in helping ensure that processes and procedures are consistent, resulting in a smooth client experience. Michelle has lived in Idaho for the past 10 years with her two children and enjoys traveling.
Steve comes to The Loop as a retired Air Force veteran with 20 years of Audio/Video installation and maintenance experience. Steve has a Bachelor's degree in Business Management and an Associate’s degree in Electronic Systems. He has a genuine excitement to provide a great customer experience. Steve is an avid woodworker and enjoys hunting, fishing and spending time with his wife and son.